Frequently asked questions

Frequently Asked Questions

♡ What is the different between a u-part and HD closure wig?

U-part wig

  • What it is: A wig with a U-shaped opening at the top. You leave some of your own hair out to cover the opening.
  • Look: Most natural at the part because your real hair is showing.
  • Install: No glue; clip or sew around the U-part. Fast, beginner-friendly.
  • Styling: Great for heat styling and daily part shifts using your leave-out.
  • Hair/Scalp needs: You must have enough healthy hair for leave-out that matches the wig’s texture/color; not ideal for thinning edges or traction alopecia.
  • Maintenance: You’ll likely use heat on the leave-out to blend.
  • Cost: Usually less than HD lace closures.

HD closure wig

  • What it is: A wig with an HD (high-definition) ultra-thin lace closure (e.g., 4×4, 5×5, 6×6) at the front/top—no leave-out required.
  • Look: “Scalp” illusion when the lace is tinted/melted; more seamless hairline than standard lace.
  • Install: Can be glueless or with adhesive/gel; takes more technique than a U-part.
  • Styling: Parting limited to closure size (middle/side within the closure); more protective for your hair since everything is tucked away.
  • Hair/Scalp needs: Good for thinning edges or breakage—minimal manipulation of your own hair.
  • Maintenance: Lace is delicate; careful washing, melting, and storage required.
  • Cost: Usually more than U-part due to HD lace.

Which to choose?

  • Pick a U-part if you want the fastest install, dislike glue, and have healthy leave-out that blends perfectly.
  • Pick an HD closure wig if you want a melted “no-leave-out” look, more protection for your hair, or if your texture/color is hard to match daily.
♡ How do I take my head measurements for a wig?

Click Here for a detailed chart on how to take your head measurements

♡ Shipping

Please be advised that all wigs are made to order. Please refer to the processing times for each item listed below. Business days are Monday-Friday excluding holidays:

U-Part Wigs - 7- 10 business days

Made To Order Wigs(Natural black) - 14 - 17 business days

Made To Order Wigs(Colored) -  17- 21 business days

Business Days are Monday- Friday (excluding all Holidays)

*NOTE: For orders with multiple types of items, shipping will take as long as the item with the longest processing time

Domestic Shipping

Once processing is complete, you will receive a tracking number. All domestic Items ship via USPS or UPS. We are not responsible for lost/stolen/returned to sender items. Once your items have shipped we are no longer responsible.

All hair extension items have a $100 carrier insurance 

All extension items are shipped from Mod Hair are with signature required

Business Days are Monday- Friday (excluding all Holidays)

*NOTE: For orders with multiple types of items, shipping will take as long as the item with the longest processing time

Domestic Shipping

Once processing is complete, you will receive a tracking number. All domestic Items ship via USPS or UPS. We are not responsible for lost/stolen/returned to sender items. Once your items have shipped we are no longer responsible.

All hair extension items have a $100 carrier insurance 

All extension items are shipped from KENI hair are with signature required

♡ How to Pay

Payment Methods:

Visa, Mastercard, Discover, American Express, Shopify Pay, Apple Pay, Google Pay via the website.

For shop now pay later, use the shop pay, afterpay or klarna at checkout.

Zelle, Cash app

♡ Returns

All sales are final. No refunds or exchanges. Please contact us for questions or concerns.

More questions? Contact Us